FAQ
Service
If you experience play on your Classified hub, contact us and we will get you back on your bike as soon as possible (see service & warranty terms).
The battery in the Thru-axle is rechargeable. A fully charged battery will give you 3 to 6 months of use between charges (actual battery performance can be impacted by several external factors such as temperature etc.)
For dropbars (using the handlebar unit): The transmitter module in the handlebar has a coin cell (CR1632) and will last at least one full year before needing replacement. Replacing this battery is possible without having to remove your handlebar tape.
For flatbars (using the ring shifter): No, the battery is rechargeable with a proprietary cable included in the Powershift package.
None. The hub's internals are desiged to be maintainance-free.
Wheel bearings are, however, subject to wear as with any other hub, and can be replaced. If you experience play on your Classified hub, contact us and we will get you back on your bike as soon as possible (see service & warranty terms).
The Classified hub has an operational lifespan exceeding the lifespan of a bicycle’s internal systems, and it requires no maintainance.
Bearings are subject to normal wear and can be replaced.
If for any reason you think your Classified product isn't performing as it did when it was new, contact us and we will get you back on two wheels as soon as possible. (See service & spare parts)
